Project Manager Customer Care & Race Director Services

CHALLENGEFAMILY is the leading global triathlon festival race series. With over 34 races
annually across 23 host countries, CHALLENGEFAMILY is the fastest growing mass
endurance triathlon brand in the world. CHALLENGEFAMILY offers “events for everyone”
with a “festival character,” so that everyone can share in the triathlon experience, from
professionals to age-groupers. CHALLENGEFAMILY has offices in Germany (HQ in
Amberg), The Netherlands (Almere) and Taiwan.

Do you have passion for Endurance sports and Triathlon? Are you service orientated and do
you have computer skills? We are looking for someone to make sure that all
CHALLENGEFAMILY Customers are answered fast and accurate. Your job will consist of
answering all kind of incoming questions from athletes ánd race directors, keeping
information on websites up-to-date, maintaining the central registration system, and be in
charge of logistical planning of branding kits, expo’s and organizing meetings & events.

Key Responsibilities
CHALLENGEFAMILY Customer Care (info mail, phone)
CHALLENGEFAMILY Race Director technical Customer Care (support mail)
● Athlete registration management
● Website content Management
● Planning & coordination for on site merchandise sales
● Planning & coordination of logistics for Branding Kit on events
● Planning & coordination of Race Director Meeting (including travels, catering,
● Planning & coordination of CHALLENGEFAMILY presence at consumer expos
● Coordination of several special projects within CHALLENGEFAMILY
Key skills required
● Excellent verbal and written communication skills
● A passion for sports/triathlon
● Ability to multi-task and to work in (project) teams
● Strong Collaborating skills
● Self-starter, strong self-initiative
● Personable, approachable and easy to get along with
● Knowledge of WordPress CMS
● Knowledge of advanced Microsoft Office skills
● Excellent English skills
● German skills (plus)
● Dutch skills (plus)

Location of this job is the CHALLENGEFAMILY office in Almere, The Netherlands

Do you think that you are made for this job? Please send your Motivation letter to and include your CV and salary expectations.